NVil Forum

General Category => News and Updates => Topic started by: IStonia on September 04, 2015, 11:12:33 am

Title: NVil Website problem
Post by: IStonia on September 04, 2015, 11:12:33 am

My website currently experiencing database connection problem. Buy page and registration are not working. I am contacting my server. Hopefully it can be solved soon.

Title: Re: NVil Website problem
Post by: kevjon on September 04, 2015, 11:23:58 pm

Thanks for the update, I'm looking forward to getting Nvil up and running again.

Title: Re: NVil Website problem
Post by: IStonia on September 08, 2015, 07:05:45 am

I have got a response message from my server:

Due to its complex nature, your issue has been escalated to our Advanced Technical Support Team. Our most skilled technicians will be working to resolve your issue quickly and completely. You will be notified promptly upon resolution.

Title: Re: NVil Website problem
Post by: kevjon on September 08, 2015, 09:11:18 am

Thanks Istonia for the update.

Title: Re: NVil Website problem
Post by: xenoox on September 08, 2015, 12:31:51 pm

I hope they will fix it soon. As for now Im using Voidworld free version to export my meshes from Nvil, but its not best kind of workflow. Thanks for the update.

Title: Re: NVil Website problem
Post by: IStonia on September 11, 2015, 06:51:18 pm

Looks like it's been fixed.

Title: Re: NVil Website problem
Post by: IStonia on September 14, 2015, 08:07:03 am

I have received confirmation that the problem is fixed. Sorry for any inconvenience!

Title: Re: NVil Website problem
Post by: kevjon on September 14, 2015, 11:07:27 am

Thanks Istonia.

Its working for me now.